The Printer Operation Status graph is not displayed, and a 403 error displays after my computer wakes from sleep mode. What should I do?

• This error may display if a computer running the Production Monitor goes into sleep mode, and the network is disconnected. Try the following:

  • Set up your computer so it does not disconnect from the network if it goes into sleep mode.
  • Refresh your browser screen.

    Chrome, Edge, Firefox (Windows): Press F5 or Ctrl+R.

    Safari, Firefox (macOS): Press Cmd+R.