My print job disappears from the Windows print queue and does not print. What should I do?

• Follow the steps below:

  1. Do one of the following:
     • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your printer and select Manage > Printing preferences.
     • Windows 8: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your printer and select Printing Preferences.
     • Windows 7: Click and select Devices and Printers. Right-click your printer and select Printing Preferences.
     • Windows Vista: Click and select Control Panel (or point to Settings and select Control Panel). Select Printer (under Hardware and Sound) or Printers. Right-click your printer and select Printing Preferences.
  2. Select the Utility tab, then Speed and Progress.
  3. Select the Spool Raw Datatype and Coarse Rendering checkboxes, then click OK.

     Note: If the Processed by Printer checkbox is selected, deselect it.

  4. Try printing again.