The product indicates an error. What should I do?

  • The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.

    1 Power light
    2 Status light
    3 Lamp light
    4 Temperature light
    Power light Status light Lamp light Temperature light Status and solution
    Blue Blue Off Off Normal operation.
    Blue Flashing blue Off Off Warming up or cooling down.
    Blue Off Off Off Standby or sleep mode.
    Flashing blue Light status varies Light status varies Flashing orange Projector is too hot.
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • Make sure the environmental temperature is not too hot.
    Off Flashing blue Off Orange Projector has overheated and turned off. Leave it turned off to cool down. Once the temperature and status lights turn off and the power light turns blue (after about five minutes), try the suggestions below:
    • Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
    • Clean or replace the air filter.
    • If operating the projector at high altitude, turn on High Altitude Mode.
    • If the problem persists, unplug the projector and contact Epson for help.
    Off Flashing blue Orange Off Lamp has a problem.
    • Check to see if the lamp is burned out, broken, or installed incorrectly. Reseat or replace the lamp as necessary.
    • Clean or replace the air filter.
    • If operating the projector at high altitude, turn on High Altitude Mode.
    • If the problem persists, unplug the projector and contact Epson for help.
    Flashing blue Light status varies Flashing orange Light status varies Replace the lamp soon to avoid damage. Do not continue using the projector.
    Off Flashing blue Off Flashing orange A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing blue Flashing orange Off Internal projector error. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing blue Flashing orange Flashing orange Auto iris error. Turn the projector off, unplug it, and contact Epson for help.
    Off Flashing blue Orange Orange Power error. Turn the projector off, unplug it, and contact Epson for help.

    Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

    Related tasks
    Cleaning the Air Filter and Vents
    Replacing the Air Filter
    Replacing the Lamp
    Related references
    Projector Setup Settings - Extended Menu
    Where to Get Help
    Projector Environmental Specifications
Published:  Aug 16, 2013 Was this helpful? Thank you for the feedback!
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