The product's light(s) indicate an error. What should I do?

• See below.

  Projector Light Status

  The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.
  
  

  1	On/Standby (power) light
  2	Status light
  3	Laser light
  4	Temp (temperature) light
  5	Filter light

  On/Standby (power) light	Status light	Laser light	Temp light	Filter light	Status and solution
  Blue	Blue	Varies	Off	Off	Normal operation
  Blue	Blue	Flashing blue	Off	Off	A/V Mute is on
  Blue	Flashing blue	Varies	Off	Off	Warming up; wait for an image to appear
  Blue	Off	Off	Off	Off	Standby or network monitoring and control (when Standby Mode is set to Communication On)
  Flashing blue	Off	Off	Off	Off	Preparing for network monitoring
  Blue	Flashing blue	Off	Off	Off	Cooling down; all buttons are disabled
  Flashing blue	Varies	Varies	Flashing orange	Varies	High temperature warning; if the temperature gets too high, projection will automatically stop Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter
  Off	Flashing blue	Orange	Orange	Off	Lens Shift error; turn off the projector, unplug it from the electrical outlet, and contact Epson for help
  Off	Flashing blue	Flashing orange	Off	Off	Internal error; turn off the projector, unplug it from the electrical outlet, and contact Epson for help
  Off	Flashing blue	Off	Orange	Off	Projector is too hot (overheating) and projection stops; leave it for about five minutes to cool down Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter Make sure the environmental temperature is not too hot If operating the projector at high altitude, turn on High Altitude Mode If the problem persists, unplug the projector and contact Epson for help
  Off	Flashing blue	Orange	Off	Off	Laser has a problem; turn off the projector, unplug it from the electrical outlet, and contact Epson for help
  Varies	Varies	Varies	Varies	Flashing orange	It is time to clean the air filter
  Off	Flashing blue	Off	Off	Orange	Low air flow through the projector Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter If the problem persists, unplug the projector and contact Epson for help
  Flashing blue	Varies	Varies	Varies	Orange	Low air flow through the air filter Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter If the problem persists, unplug the projector and contact Epson for help
  Off	Flashing blue	Off	Flashing orange	Off	A fan or sensor has a problem; turn the projector off, unplug it, and contact Epson for help
  Flashing blue	Varies	Flashing orange	Varies	Varies	Laser has a problem; turn the projector off, unplug it, and contact Epson for help
  Flashing blue	Varies	Flashing orange	Varies	Varies	An unsupported lens is attached; make sure your lens is supported
  Varies	Varies	Varies	Varies	Flashing orange	A message to clean or replace the air filter is displayed; turn the projector off, unplug it, and clean or replace the air filter as necessary
  Varies	Varies	Flashing orange	Varies	Varies	The projector is unable to maintain constant brightness and the Constant Brightness setting in the Settings menu is disabled

  Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

  Related concepts
  Air Filter and Vent Maintenance
  Related tasks
  Stopping Video Action Temporarily
  Related references
  Projector Setup Settings - Extended Menu
  Optional Equipment and Replacement Parts