Nothing projects on the screen. What should I do?
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If no image appears, try the following solutions:
- Make sure the lens cap is off.
- Press the A/V Mute button on the remote control or projector to see if the image was temporarily turned off.
- Check the status lights to confirm the projector is operating normally.
- Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.
- If you connected your video source to the Computer2/Monitor Out port, make sure you set the Monitor Out Port setting to Computer2.
- Press the projector's power button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver.
- If the projector does not respond when you press any buttons on the projector, an internal error may have occurred in the projector. Contact Epson for help.
- Adjust the Brightness setting on the Image menu.
- Adjust the brightness of your projector's light source.
- Check the Display menu to make sure the Messages setting is set to On.
- If the projector does not respond when you press the control panel buttons, the buttons may be locked. Unlock the buttons.
- For images projected with Windows Media Center, reduce the screen size from full screen mode.
- For images projected from applications using Windows DirectX, turn off DirectX functions.
- The projector may not be able to project copyrighted videos that you play back on a computer. For details, see the manual supplied with your computer.
Adjusting the Brightness
Unlocking the Projector's Buttons
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Projector Light Status
Projector Setup Settings - Extended Menu
Image Quality Settings - Image Menu
Published: Aug 19, 2021
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