The product's light(s) indicate an error. What should I do?

• The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.

  
  
  

  1	Status light
  2	Laser light
  3	Temp (temperature) light
  4	Power light

  Power light	Status light	Laser light	Temp light	Status and solution
  Off	Off	Off	Off	Standby or sleep mode
  Blue	Blue	Off	Off	Normal operation
  Blue	Flashing blue	Off	Off	Warming up; wait for an image to appear (all buttons are disabled)
  Flashing blue	Off	Off	Off	Preparing for monitoring (all features are disabled)
  Blue	Off	Off	Off	Monitoring
  Flashing blue	Varies	Varies	Flashing orange	Projector is too hot Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter Make sure the environmental temperature is not too hot If operating the projector at high altitude, turn on High Altitude Mode
  Off	Flashing blue	Off	Orange	Projector has overheated and turned off; leave it turned off to cool down for about five minutes. After the fan has stopped, do the following: Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Clean or replace the air filter If operating the projector at high altitude, turn on High Altitude Mode If the problem persists, unplug the projector and contact Epson for help
  Off	Flashing blue	Off	Flashing orange	A fan or sensor has a problem; turn the projector off, unplug it, and contact Epson for help
  Flashing blue	Varies	Flashing orange	Varies	Laser warning; turn the projector off, unplug it, and contact Epson for help
  Off	Flashing blue	Orange	Off	Laser problem; turn the projector off, unplug it, and contact Epson for help
  Off	Flashing blue	Flashing orange	Off	Internal projector error; turn the projector off, unplug it, and contact Epson for help
  Off	Off	Flashing orange	Flashing orange	When copying menu settings, the batch setup file may be corrupt or the USB flash drive may not be correctly connected. Make sure the USB flash drive is not locked or encrypted. Disconnect the USB flash drive, unplug the power cord, and try again.
  Flashing blue	Flashing blue	Flashing orange	Flashing orange	Copying settings may have failed and an error may have occurred in the projector's firmware. Turn the projector off, unplug it, and contact Epson for help.

  Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

  Related tasks
  Cleaning the Air Filter
  Replacing the Air Filter
  Related references
  Installation Settings - Installation Menu
  Where to Get Help (U.S. and Canada)
  Where to Get Help (Latin America)