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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Fax
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- My printout has lines running through it. What should I do?
- How do I scan a document with Epson ScanSmart?
- How do I restore my product's default settings?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I connect my product to my wireless network using the product's control panel?
- How do I scan using my product's control panel?
- I refilled the ink tanks after they were expended, but my nozzle check pattern still prints with gaps. What should I do?
- My printout is blurry or smeared. What should I do?
- How do I refill the ink tanks?
- How do I check my product’s network status?
Select the questions to view the answers
Select the questions to view the answers
- How do I set up a Speed/Group Dial list with the Fax Utility on my Mac?
- How do I create a header for my faxes?
- The quality of my fax is poor. What should I do?
- How do I confirm my fax was sent?
- How do I send a fax from my product control panel?
- How do I send a fax using the Fax Utility on my Mac?
- How do I send a fax using the Fax Utility in Windows?
- How do I use an answering machine with my fax?
- How do I restore my original fax settings?
- I'm having trouble sending or receiving faxes. What should I do?
- Can I use a pre-paid calling card to send a fax?
Select the questions to view the answers
- Which Epson ink bottles should I use with this product?
- How do I know when an ink tank needs to be refilled?
- I see a message on the LCD screen prompting me to reset the ink levels, but the ink levels are not below the lower line on the ink tank. What should I do?
- I still see white or dark lines in my printout after cleaning the print head three times. What should I do?
- Are there any safety precautions I should take when handling the ink?
- How do I refill the ink tanks?
Select the questions to view the answers
Select the questions to view the answers
- My printout is grainy when I print from any application. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- My printout has incorrect margins. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has a slight slant. What should I do?
- The position, size, or margins of my copy are incorrect. What should I do?
- My printout has incorrect colors. What should I do?
- My printout contains incorrect characters. What should I do?
Select the questions to view the answers
- How do I scan using my product's control panel?
- How do I scan from a smart device?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- I cannot scan over a network. What should I do?
- I can't start Epson Scan 2. What should I do?
- Scanning is slow when I scan with Epson ScanSmart. What should I do?
- How do I scan a document with Epson ScanSmart?
- How do I attach a scanned image to an email with Epson ScanSmart?
- How do I print a scanned image or file with Epson ScanSmart?
- How do I change the scan settings in Epson ScanSmart?
Select the questions to view the answers
Select the questions to view the answers
- How do I connect my WPS-enabled wireless router to my product?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I check my product’s network status?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I connect my product to my wireless network using the product's control panel?
- How do I change from a Wi-Fi connection to a wired network connection?
Select the questions to view the answers
Start Here - Installation Guide
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide for Latin America
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
User's Guide - Epson ScanSmart
HTML
PDF
This document contains information about using Epson ScanSmart software.
Notices and Warranty for Latin America
PDF
This document contains notices and Epson's limited warranty for this product (warranty valid in Latin America).
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720