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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- What security measures does Epson recommend for its network products?
- How do I know when an ink tank needs to be refilled?
- How do I use the control panel buttons to scan?
- How do I refill the ink tanks?
- I cleaned the print head three times, but my printout still has white or dark lines running through it. What should I do?
- What should I do to fix the quality of a scanned image with Epson Scan?
- How do I restore the default settings for my product?
- How do I enable double-sided printing on my product?
- How do I set up my product with a WPS-enabled router or access point?
- I see a message on the LCD screen prompting me to reset the ink levels, but the ink levels are not below the lower line on the ink tank. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Which type of ink bottles should I use with this product?
- How do I refill the ink tanks?
- How do I know when an ink tank needs to be refilled?
- I see a message on the LCD screen prompting me to reset the ink levels, but the ink levels are not below the lower line on the ink tank. What should I do?
- Are there any safety precautions I should take when handling the ink?
Select the questions to view the answers
Select the questions to view the answers
- What should I do if my printout has incorrect margins?
- My printout is grainy when I print from any application. What should I do?
- I cleaned the print head three times, but my printout still has white or dark lines running through it. What should I do?
- My printout contains garbled characters when I print from Windows. What should I do?
- What should I do if my printout has a slight slant?
- What should I do if my printout looks inverted, as if viewed in a mirror?
- What should I do if my printout is blurry or smeared?
- What should I do if my printout has incorrect colors?
- What should I do if my printout has lines running through it?
Select the questions to view the answers
- I can't start Epson Scan. What should I do?
- Can I connect my product to my wireless network using the buttons on the control panel?
- How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
- How do I enable double-sided printing on my product?
- How do I change the Power Off setting?
- How do I restore the default settings for my product?
- How do I uninstall the Epson printer and Epson Scan software?
- How do I change the language used on the Windows printer software screens?
- How do I set up my product with a WPS-enabled router or access point?
- I can't find some of my printer's settings in macOS 12 or later. What should I do?
- How do I add my Epson printer to the Printer List in macOS 12 or later?
- How do I install a printer in Windows 11 24H2 or later?
Select the questions to view the answers
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720