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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Other
Select the questions to view the answers
- How do I refill the ink tanks?
- What should I do if my printout has a slight slant?
- How do I copy a document or photo using the product's control panel?
- What does the message on my product's LCD screen mean?
- How do I install a printer in Windows 11 24H2 or later?
- I can't find some of my printer's settings in macOS 12 or later. What should I do?
- Where do I find my product's serial number?
- How do I add my Epson printer to the Printer List in macOS 12 or later?
- Which Epson ink bottles should I use with this product?
- I cleaned the print head three times, but my printout still has white or dark lines running through it. What should I do?
Select the questions to view the answers
- How do I copy a document or photo using the product's control panel?
- How do I set up my product for the fastest printing?
- How do I use the copy feature to print a label on a CD/DVD?
- How do I restore the colors in faded photos?
- Can I print on CDs and DVDs?
- How do I print photos directly from a camera?
Select the questions to view the answers
Select the questions to view the answers
- Which Epson ink bottles should I use with this product?
- How do I know when an ink tank needs to be refilled?
- How do I refill the ink tanks?
- Are there any safety precautions I should take when handling the ink?
- I see a message on the LCD screen prompting me to reset the ink levels, but the ink levels are not below the lower line on the ink tank. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- Can I just pull the memory card out of the product when I'm finished printing?
- What is the largest supported memory card for my product?
- How do I transfer photos from a memory card to my computer?
- How do I print from a USB flash drive or external device?
- Which memory cards are compatible with my product?
Select the questions to view the answers
- What should I do if my printout is blurry or smeared?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- What should I do if my printout has incorrect margins?
- I cleaned the print head three times, but my printout still has white or dark lines running through it. What should I do?
- What should I do if my printout has lines running through it?
- What should I do if my printout has a slight slant?
- What should I do if my printout looks inverted, as if viewed in a mirror?
- What should I do if my printout has incorrect colors?
- My printout is grainy when I print from any application. What should I do?
Select the questions to view the answers
- What can I connect to the USB port on the front of my product?
- How do I change the language used on the Windows printer software screens?
- How do I restore the default settings for my product?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- How do I enable double-sided printing for my product in Windows?
- How do I change the Power Off and Sleep Timer setting?
- I can't find some of my printer's settings in macOS 12 or later. What should I do?
- How do I add my Epson printer to the Printer List in macOS 12 or later?
- How do I install a printer in Windows 11 24H2 or later?
Select the questions to view the answers
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720