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- Top FAQs
- Copy or Print
- Ink
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- I see the message Unable to connect to the server. Please try again later. when I try to install the Drivers and Utilities Combo Package Installer. What should I do?
- What security measures does Epson recommend for its network products?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- How do I replace the ink cartridges?
- What do the product's lights indicate?
- I updated my printer's firmware, and now my printer won't print. What should I do?
- How do I set up my product with a WPS-enabled router or access point?
- How do I print with black ink from Windows or OS X when a color cartridge is expended?
- How do I scan using the product's control panel?
- What should I do if my printout is blurry or smeared?
Select the questions to view the answers
- How do I replace the ink cartridges?
- How do I print with black ink from Windows or OS X when a color cartridge is expended?
- Which ink cartridges should I use with this product?
- I updated my printer's firmware, and now my printer won't print. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
Select the questions to view the answers
- My printout is grainy when I print from any application. What should I do?
- What should I do if my printout has incorrect margins?
- What should I do if my printout looks inverted, as if viewed in a mirror?
- What should I do if my printout is blurry or smeared?
- What should I do if my printout has a slight slant?
- What should I do if my printout has incorrect colors?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- What should I do if my printout has lines running through it?
Select the questions to view the answers
- How do I enable double-sided printing for my product in Windows?
- How do I change the Power Off and Sleep Timer setting?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- How do I set up my product with a WPS-enabled router or access point?
- How do I change the language used on the Windows printer software screens?
- I see the message Unable to connect to the server. Please try again later. when I try to install the Drivers and Utilities Combo Package Installer. What should I do?
- I can't find some of my printer's settings in macOS 12 or later. What should I do?
- How do I add my Epson printer to the Printer List in macOS 12 or later?
- How do I install a printer in Windows 11 24H2 or later?
Select the questions to view the answers
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720