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- Top FAQs
- Image Quality or Appearance
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- How many documents can I load in the product's input tray?
- How do I scan with Document Capture Pro or Document Capture?
- How do I add and assign scan jobs with Document Capture Pro or Document Capture?
- How should I clean the inside of my product?
- How do I scan using my product's control panel?
- How do I uninstall the product software?
- How do I scan thick or special paper?
- How do I scan to a SharePoint server or cloud service?
- How do I load originals in the input tray?
- I can't start Epson Scan 2. What should I do?
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- I see lines through all my scanned images. What should I do?
- A black rectangle appears next to the business card I scanned. What should I do?
- The quality of an image I scanned with Epson Scan 2 is poor. What should I do?
- The product is not converting characters to editable text (OCR). What should I do?
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- I can't start Epson Scan 2. What should I do?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan a document so I can edit the text in word processing software?
- Scanning is slow. What should I do?
- How do I scan thick or special paper?
- How do I scan to a SharePoint server or cloud service?
- How do I scan using my product's control panel?
- How do I scan with Document Capture Pro or Document Capture?
- How do I enlarge an image I scanned with Epson Scan 2?
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Select the questions to view the answers
- How do I uninstall the product software?
- How do I use my product's control panel to automatically send an email of a scanned item?
- My computer does not recognize the product when I use a USB connection. What should I do?
- Which software is available for my product?
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
- What is a job in Document Capture Pro or Document Capture?
- How do I add and assign scan jobs with Document Capture Pro or Document Capture?
- How do I change the Power Off and Sleep Timer settings?
- Who do I contact for software support?
- How many custom paper sizes can I create in Epson Scan 2?
- Does Epson make drivers for Linux?
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- When should I use the optional carrier sheet?
- How should I transport or store my product?
- Which user replaceable parts or accessories are available for my product?
- The scanner does not turn on or turns off unexpectedly. What should I do?
- Does my product have a security slot?
- How do I load plastic cards in the input tray?
- Does Epson have a program where I can donate my working electronic equipment?
- The product does not turn off. What should I do?
Notices and Warranty
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This document contains compliance statements, and your Epson America, Inc. Limited Warranty.
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Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720