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- Top FAQs
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
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- Scan
- Software or Setup
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Select the questions to view the answers
- What security measures does Epson recommend for its network products?
- Does Epson make drivers for Linux?
- Does my product have a security slot?
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
- I see the message Could not find computer(s) with Document Capture Pro installed when I try to scan. What should I do?
- Which software is available for my product?
- The quality of an image I scanned with Epson Scan 2 is poor. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- Who do I contact for software support?
- The product does not turn on. What should I do?
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Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- How do I scan using my product's control panel?
- How do I scan with Document Capture Pro or Document Capture?
- I cannot scan over a network. What should I do?
- I can't start Epson Scan 2. What should I do?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan to a SharePoint server or cloud service?
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
- How do I scan a document so I can edit the text in word processing software?
- How do I enlarge an image I scanned with Epson Scan 2?
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- How do I add and assign scan jobs with Document Capture?
- How do I add and assign scan jobs with Document Capture Pro?
- How do I change the Sleep Timer setting?
- How do I uninstall the Epson product software?
- Who do I contact for software support?
- Does Epson make drivers for Linux?
- My computer does not recognize the product when I use a USB connection. What should I do?
- Which software is available for my product?
Select the questions to view the answers
- How do I change the Power Off setting on my product?
- How should I transport or store my product?
- When should I use the optional carrier sheet?
- Does Epson have a program where I can donate my working electronic equipment?
- The product does not turn off. What should I do?
- Does my product have a security slot?
- The product does not turn on. What should I do?
- What security measures does Epson recommend for its network products?
Start Here - Installation Guide
PDF
This document will assist you with product unpacking, installation and setup.
Administrator's Guide
PDF
This manual is intended for system administrators to manage the office network .
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Notices and Warranty for Latin America
PDF
This document contains notices and Epson's limited warranty for this product (warranty valid in Latin America).
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720