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- Top FAQs
- Copy or Print
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Other
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- What do my product's lights indicate?
- I cleaned the print head three times, but my printout still has white or dark lines running through it. What should I do?
- My printout has incorrect colors. What should I do?
- I can't start Epson Scan 2. What should I do?
- I refilled the ink tanks after they were expended, but my nozzle check pattern still prints with gaps. What should I do?
- How do I enable double-sided printing for my product in Windows?
- I'm having paper feed problems. What should I do?
- My printout has lines running through it. What should I do?
- How do I refill the ink tanks?
- How do I know when an ink tank needs to be refilled?
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- How do I make multiple copies using the product's control panel?
- I made a copy of an A4- or Letter-size document, but the copy is cut off. What should I do?
- How do I copy a document or photo using my product's control panel?
- Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?
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- How do I know when an ink tank needs to be refilled?
- I cleaned the print head three times, but my printout still has white or dark lines running through it. What should I do?
- How do I refill the ink tanks?
- Which Epson ink bottles should I use with this product?
- Are there any safety precautions I should take when handling the ink?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- My printout is blurry or smeared. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has a slight slant. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout has incorrect colors. What should I do?
- My printout has incorrect margins. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has lines running through it. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I change the Power Off and Sleep Timer settings?
- How do I change the language of the printer software screens in Windows?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I know which paper or media type to select in my product's driver?
- How do I set up my product for the fastest printing?
- How do I enable double-sided printing for my product in Windows?
- I see the message Unable to connect to the server. Please try again later. when I try to install the Drivers and Utilities Combo Package Installer. What should I do?
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Start Here - Installation Guide
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Notices and Warranty
PDF
This document contains safety information and Epson's limited warranty for this product.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Mail :
Epson America, Inc.
3840 Kilroy Airport Way
Long Beach CA 90806
3840 Kilroy Airport Way
Long Beach CA 90806