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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I restore my product's default settings?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I scan to a SharePoint server or cloud service?
- How do I install the Epson Universal Print Driver (PCL) or PostScript printer software?
- How do I create a header for my faxes?
- How do I use AirPrint with my product?
- I see a Job Status error code on my product. What does it indicate?
- How do I add a network product if the Epson Universal Print Driver is already installed in Windows?
- I cannot scan over a network. What should I do?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- Can I use a pre-paid calling card to send a fax?
- How do I create a header for my faxes?
- How do I use an answering machine with my fax?
- How do I set up a Speed/Group Dial list with the Fax Utility on my Mac?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I forward a fax I received to another fax machine?
- How do I send a fax using the Fax Utility in Windows?
- How do I send a fax using the Fax Utility on my Mac?
- How do I confirm my fax was sent?
- How do I send a fax from my product control panel?
- How do I restore my original fax settings?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- The position, size, or margins of my copy are incorrect. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has a slight slant. What should I do?
- My printout has incorrect colors. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My printout is blurry or smeared. What should I do?
- My product is printing blank pages. What should I do?
- How do I scan from a smart device?
- How do I scan with Document Capture Pro or Document Capture?
- I can't start Epson Scan 2. What should I do?
- How do I scan to a SharePoint server or cloud service?
- How do I scan using my product's control panel?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- I cannot scan over a network. What should I do?
- Scanning is slow when I scan with Epson ScanSmart. What should I do?
- How do I install the Epson Universal Print Driver (PCL) with a network connection in Windows?
- How do I add a network product if the Epson Universal Print Driver is already installed in Windows?
- How do I restore my product's default settings?
- How do I add and assign scan jobs with Document Capture?
- I can't select an optional paper cassette as my paper source. What should I do?
- How do I install the Epson Universal Print Driver (PCL) or PostScript printer software?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I change the language of the printer software screens in Windows?
- How do I add and assign scan jobs with Document Capture Pro?
- How do I change the Power Off Timer setting?
- How do I change the Sleep Timer setting?
- How do I connect my product to my wireless network using the product's control panel?
- How do I check my product’s network status?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I change from a Wi-Fi connection to a wired network connection?
- How do I connect my WPS-enabled wireless router to my product?
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information about using and configuring your products network settings.
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