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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
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- How do I restore my product's default settings?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I scan to a SharePoint server or cloud service?
- How do I install the Epson Universal Print Driver (PCL) or PostScript printer software?
- How do I use AirPrint with my product?
- How do I create a header for my faxes?
- I see a Job Status error code on my product. What does it indicate?
- I cannot scan over a network. What should I do?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I add a network product if the Epson Universal Print Driver is already installed in Windows?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Can I use a pre-paid calling card to send a fax?
- How do I create a header for my faxes?
- How do I use an answering machine with my fax?
- How do I set up a Speed/Group Dial list with the Fax Utility on my Mac?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I forward a fax I received to another fax machine?
- How do I send a fax using the Fax Utility in Windows?
- How do I send a fax using the Fax Utility on my Mac?
- How do I confirm my fax was sent?
- How do I send a fax from my product control panel?
- How do I restore my original fax settings?
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Select the questions to view the answers
- My printout looks inverted, as if viewed in a mirror. What should I do?
- The position, size, or margins of my copy are incorrect. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has a slight slant. What should I do?
- My printout has incorrect colors. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- My printout has lines running through it. What should I do?
- My printout has incorrect margins. What should I do?
- My printout is blurry or smeared. What should I do?
- My product is printing blank pages. What should I do?
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- How do I scan from a smart device?
- How do I scan with Document Capture Pro or Document Capture?
- I can't start Epson Scan 2. What should I do?
- How do I scan to a SharePoint server or cloud service?
- How do I scan using my product's control panel?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- I cannot scan over a network. What should I do?
- Scanning is slow when I scan with Epson ScanSmart. What should I do?
Select the questions to view the answers
- How do I install the Epson Universal Print Driver (PCL) with a network connection in Windows?
- How do I add a network product if the Epson Universal Print Driver is already installed in Windows?
- How do I restore my product's default settings?
- How do I add and assign scan jobs with Document Capture?
- I can't select an optional paper cassette as my paper source. What should I do?
- How do I install the Epson Universal Print Driver (PCL) or PostScript printer software?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I change the language of the printer software screens in Windows?
- How do I add and assign scan jobs with Document Capture Pro?
- How do I change the Power Off Timer setting?
- How do I change the Sleep Timer setting?
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- How do I connect my product to my wireless network using the product's control panel?
- How do I check my product’s network status?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I change from a Wi-Fi connection to a wired network connection?
- How do I connect my WPS-enabled wireless router to my product?
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Start Here - Installation Guide for Latin America
PDF
This document will assist you with product unpacking, installation and setup.
User's Guide for Latin America
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Administrator's Guide
HTML
PDF
This document contains information about using and configuring your products network settings.
Contact Us
Mail :
Epson America, Inc.
3131 Katela Ave
Los Alamitos CA 90720
3131 Katela Ave
Los Alamitos CA 90720